ACME Adjusting Company, LLC

Stay in touch


ACME Adjusting Company, LLC
PO BOX 433

Hubbardston, MA 01452
888-612-ACME
[claims@acmeadjusting.com]

Submit Claims


You can send claims to ACME using any following method:

Email: claims@acmeadjusting.com
Phone: (888) 612-ACME
Fax: (888) 462-1791


Meet Our Team

Joanne Valley
Chief Executive Officer 

Joanne has a wealth of management experience as an Assistant Vice President of Claims with Fitchburg Mutual Insurance Company and then Property Insurance Manager for the Norfolk & Dedham Group. Joanne has been invaluable with her knowledge of coverage and company procedures that assist ACME in producing not just a quality product, but one the client wants! Her prior stints have included Allstate, Metropolitan and Peerless. She served on the Board of Arbitrators and has an extensive training background.

Christine Marshall
Chief Operating Officer

Christine oversees all daily operations at ACME. Christine's extensive experience in the field as an adjuster, supervisor and claims manager on the company level is invaluable. She specializes in policy language and prides herself on knowing each of our client's coverages inside and out to insure we are handling each claim correctly from the first phone call to the final report. Christine and her team of skilled quality control personnel will review every report prior to it leaving ACME to ensure when you receive the report it is Grade A. 

Melissa Conrad
Office Manager

Melissa joined ACME 7 years ago as a part time clerical person and has worked her way to Office Manager. Her skills are many including being proficient in FileTrac, Word, and Excel.  She handles all of the financial aspects of Acme as well. Melissa has been a great asset to our staff.   

Christopher P. Anderson
General Adjuster – Property

Chris comes to us from Liberty Mutual after a 20+ year career, where he was a lead trainer for the Northeast in Property. He has 26 years in the insurance adjusting industry. Chris handles a significant caseload of complex claims for ACME. He is very helpful with all the insureds he meets whether personal or commercial lines property, inland marine, or time element losses.  His territory is Connecticut, Massachusetts and all of New England.


James F. Boyd, Jr.
Multi-Line Adjuster

Jim has over 19 years of Multi-Line claims handling experience and was the prior owner of an independent adjusting firm in Western Massachusetts. He concentrates on handling both personal and commercial property claims, both first and third party, but also enjoys his liability investigations as that’s where he got he start many moons ago. Jim is based in Springfield, MA and his territory is Western/Central Massachusetts and Northern/Eastern Connecticut.


Daniel B. Valley
Senior Property Adjuster/HCRI

Dan has over 10 years of experience in the insurance adjusting industry and an extensive contracting background.  His training was done at Vale Training Solutions.  He owned and operated his own contracting business for 26 years.  He built many homes during that time and became very familiar with the insurance industry.  Dan is also a HAAG Certified Roof Inspector, both residential and commercial.  Dan’s territory is New Hampshire and Northern Massachusetts.

Timothy Bice
General Adjuster

We are very excited to have Tim join our team.  Tim has a wealth of experience handling both Commercial and Residential losses as well as litigation investigations. He has worked for Large Independent firms including the largest CAT firm in the country.  He has been in the insurance industry for 20+ years and he is a well-trained, conscientious and experienced adjuster. Tim’s territory is mainly Eastern MA

Phillip Bistany 
Senior Casualty Adjuster  

We are thrilled to have Phil on our team and have received many positive comments on his work product.  Phil has many years of experience handling complex liability investigations.  He specialized in Medical as well as legal malpractice.  Prior to joining the Acme Team, Phil was the owner of Bistany Adjustment Service. Handling all lines casualty adjusting from initial loss notice to conclusion. In most cases preparing for defense in those with no liability or which could not be amicably resolved. 


Edward Sopneski

Senior Property Adjuster


​Ed has over 17 years of experience in the insurance adjusting industry. His experience includes property damage, Large loss claims, CAT adjusting and Property Insurance Inspections. He is able to handle multiple losses in a timley manner with excellent customer service. He is a wonderful asset to our team.